A+ Certification Suite -A+ Essentials Certification Suite NEW[FREE STATE OF ART COMPUTER]

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CourseSim CourseSim is a comprehensive learning tool that is aligned with vendor-developed certification objectives. The CourseSim materials integrate multimedia technologies, applied simulation technologies, instructional animations, and technical graphic images into a sophisticated learning environment. LabSim LabSim is the world's highest fdelity simulation product that aligns with the leading IT certifications. LabSim allows you to simulate hardware, operating systems and network configurations on your computer without the need of additional hardware or software. It is like having an interactive learning lab, without the expensive setup costs.

ExamSim ExamSim software is designed to give students practical experience for taking certification exams. The tests look and feel just like the actual exams. This tool is critical to assess practical knowledge of training objectives and concepts. Each exam title comes with hundreds of randomized practice questions that cover all official exam objectives:

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A+ Essentials Outline: (220-601)

Videos: 92 Demonstrations: 63 Simulations: 76 Fact Sheets: 110 Exam Questions: 535 Exams: 67

Contents: 1.0 Computing Overview (10 questions)

1.1 Course Introduction

1.1.1 A+ Certification

1.2 Using the Simulator

1.2.1 Selecting and Configuring Devices 1.2.2 Put an Item on the Workbench 1.2.3 Select an Item Based on Its Documentation 1.2.4 Select Item Categories 1.2.5 Install and Uninstall Components 1.2.6 Set Dials and Switches 1.2.7 Installing Cables 1.2.8 Installing a Cabled Device 1.2.9 Add Cabled Components 1.2.10 Using the XP Simulator

1.3 Hardware Basics

1.3.1 Computing Basics 1.3.2 Computing Facts 1.3.3 External Components 1.3.4 Ports and Connectors 1.3.5 Set Up a Computer 1.3.6 Internal Components 1.3.7 ExamSim Questions - Section 1.3

1.4 Operating System Basics

1.4.1 Operating Systems 1.4.2 Operating System Facts 1.4.3 Common Operating Systems 1.4.4 Operating System Comparison 1.4.5 Using the Windows XP Interface 1.4.6 Windows Interface Components 1.4.7 ExamSim Questions - Section 1.4

2.0 PC Technician (67 questions)

2.1 Protection and Safety

2.1.1 ESD 2.1.2 Protecting Against ESD 2.1.3 ESD Facts 2.1.4 Personal Safety 2.1.5 Safety Measures 2.1.6 Environmental Concerns 2.1.7 Evironmental Facts 2.1.8 ExamSim Questions - Section 2.1

2.2 Professionalism

2.2.1 Professionalism 2.2.2 Professionalism Facts 2.2.3 ExamSim Questions - Section 2.2

2.3 PC Maintenance

2.3.1 PC Maintenance 2.3.2 Cleaning Components 2.3.3 PC Maintenance Facts 2.3.4 PC Toolkit 2.3.5 Tool Facts 2.3.6 ExamSim Questions - Section 2.3

2.4 Software Tools

2.4.1 Control Panel 2.4.2 View Control Panel Utilities 2.4.3 Locate Control Panel Settings 2.4.4 Device Manager 2.4.5 Task Manager 2.4.6 Event Viewer 2.4.7 System Configuration 2.4.8 Command Prompt 2.4.9 Windows Utilities Facts 2.4.10 Using SiSoftware Sandra 2.4.11 ExamSim Questions - Section 2.4

2.5 Troubleshooting Overview

2.5.1 Troubleshooting Process 2.5.2 Troubleshooting Process Facts 2.5.3 ExamSim Questions - Section 2.5

3.0 System Components (39 questions)

3.1 System Cases and Power

3.1.1 System Cases 3.1.2 System Case Facts 3.1.3 Power Supplies 3.1.4 Power Supply Facts 3.1.5 ExamSim Questions - Section 3.1

3.2 Motherboards and Buses

3.2.1 Motherboard Components 3.2.2 Motherboard Facts 3.2.3 Expansion Buses and Slots 3.2.4 Expansion Bus Types 3.2.5 ExamSim Questions - Section 3.2

3.3 Processors

3.3.1 Processor Concepts 3.3.2 CPU Facts 3.3.3 CPU Performance Facts 3.3.4 ExamSim Questions - Section 3.3

3.4 Memory

3.4.1 Memory 3.4.2 Memory Facts 3.4.3 Memory Types 3.4.4 Memory Forms 3.4.5 Memory Type Facts 3.4.6 Memory Form Comparison 3.4.7 Memory Factors 3.4.8 Memory Characteristics 3.4.9 ExamSim Questions - Section 3.4

3.5 System Resources

3.5.1 System Resources 3.5.2 Viewing System Resources 3.5.3 System Resource Facts

3.6 BIOS

3.6.1 BIOS and CMOS 3.6.2 Editing the BIOS 3.6.3 BIOS and CMOS Facts 3.6.4 Find BIOS Settings 3.6.5 Turn on Num Lock 3.6.6 ExamSim Questions - Section 3.6

4.0 File System (14 questions)

4.1 File System Overview

4.1.1 File System Components 4.1.2 Viewing File System Components 4.1.3 File System Component Facts

4.2 File Systems

4.2.1 File Systems 4.2.2 File System Facts 4.2.3 Formatting and Converting 4.2.4 Formatting Facts 4.2.5 Format Drives 4.2.6 ExamSim Questions - Section 4.2

4.3 Managing Files

4.3.1 File Extensions 4.3.2 Configuring Folder Options 4.3.3 File Extension Facts 4.3.4 Managing Files 4.3.5 Attributes 4.3.6 Configuring Attributes 4.3.7 Attribute Facts 4.3.8 Set Attributes 4.3.9 Compress a Drive 4.3.10 Encrypt a Folder and Its Contents 4.3.11 ExamSim Questions - Section 4.3

4.4 NTFS Permissions

4.4.1 Users and Groups 4.4.2 User and Group Facts 4.4.3 NTFS Pemissions 4.4.4 Configuring NTFS Permissions 4.4.5 NTFS Permission Facts 4.4.6 Configure NTFS Permissions 1 4.4.7 Configure NTFS Permissions 2 4.4.8 ExamSim Questions - Section 4.4

5.0 Peripheral Devices (65 questions)

5.1 Installing Devices

5.1.1 Device Installation 5.1.2 Installing Devices 5.1.3 Install a Plug and Play Device 5.1.4 Use the Add Hardware Wizard 5.1.5 Device Installation Facts 5.1.6 Driver Facts 5.1.7 Managing Devices 5.1.8 Disable and Enable Devices 5.1.9 Remove a Device 5.1.10 ExamSim Questions - Section 5.1

5.2 Serial, Parallel, and PS/2

5.2.1 Serial, Parallel, and PS/2 5.2.2 Serial, Parallel, and PS/2 Facts 5.2.3 Serial, Parallel, and PS/2 Connections 5.2.4 Install PS/2 Devices 5.2.5 Install a Serial Device 5.2.6 Install a Parallel Device 5.2.7 Change the Parallel Port Mode 5.2.8 ExamSim Questions - Section 5.2

5.3 USB

5.3.1 Universal Serial Bus (USB) 5.3.2 USB Components 5.3.3 USB Facts 5.3.4 Install a USB Keyboard and Mouse 5.3.5 Connect a USB Printer 5.3.6 Connect a Digital Camera 5.3.7 Install USB Devices 5.3.8 Enable USB Support 5.3.9 ExamSim Questions - Section 5.3

5.4 IEEE 1394 (Firewire)

5.4.1 Firewire 5.4.2 Firewire Facts 5.4.3 Install an External Disk Drive 5.4.4 Connect a Camcorder 5.4.5 ExamSim Questions - Section 5.4

5.5 Input Devices

5.5.1 Mice and Pointing Devices 5.5.2 Input Device Facts 5.5.3 Choose a Keyboard 5.5.4 Choose a Mouse 5.5.5 ExamSim Questions - Section 5.5

5.6 Display Devices

5.6.1 CRT Monitors 5.6.2 CRT Monitor Facts 5.6.3 LCD Monitors 5.6.4 LCD Monitor Facts 5.6.5 Video Interfaces 5.6.6 Install a CRT Monitor 5.6.7 Connect an LCD Monitor 5.6.8 Choose a Monitor 1 5.6.9 Choose a Monitor 2 5.6.10 Install Dual Monitors 5.6.11 Configuring Display Settings 5.6.12 Configure Video Properties 5.6.13 Configuring Dual Monitors 5.6.14 ExamSim Questions - Section 5.6

5.7 Sound Devices

5.7.1 Digital Audio 5.7.2 Sound Cards 5.7.3 Sound Card Facts 5.7.4 Sound Card Connectors 5.7.5 ExamSim Questions - Section 5.7

5.8 Troubleshooting

5.8.1 Troubleshooting Input Devices 5.8.2 Troubleshooting USB and Firewire 5.8.3 Troubleshooting Sound 5.8.4 Component Troubleshooting Facts 5.8.5 Troubleshooting Video 5.8.6 Video Troubleshooting Facts 5.8.7 ExamSim Questions - Section 5.8

6.0 Storage Devices (29 questions)

6.1 Storage Devices

6.1.1 Storage Devices 6.1.2 Storage Device Overview 6.1.3 Storage Device Interfaces 6.1.4 Storage Device Interface Facts 6.1.5 ExamSim Questions - Section 6.1

6.2 Floppy

6.2.1 Floppy Drives 6.2.2 Floppy Drive Facts 6.2.3 ExamSim Questions - Section 6.2

6.3 Hard Drives

6.3.1 Hard Drive Characteristics 6.3.2 Hard Drive Facts 6.3.3 Partitions and Disks 6.3.4 Partition and Volume Facts 6.3.5 Partition and Format a Disk 6.3.6 Create a Primary Partition 6.3.7 Create a Logical Drive 6.3.8 Creating Dynamic Volumes 6.3.9 Create a Simple Volume 6.3.10 ExamSim Questions - Section 6.3

6.4 Optical Media

6.4.1 CD Drives 6.4.2 CD-ROM Format Facts 6.4.3 DVD Drives 6.4.4 DVD Facts 6.4.5 Optical Drive Facts 6.4.6 ExamSim Questions - Section 6.4

7.0 Networking (71 questions)

7.1 Networking Overview

7.1.1 Networking Basics 7.1.2 Network Types 7.1.3 Network Communication 7.1.4 Networking Facts 7.1.5 ExamSim Questions - Section 7.1

7.2 Connection Hardware

7.2.1 Cable Media 7.2.2 Twisted Pair Facts 7.2.3 Coaxial Cable Facts 7.2.4 Fiber Optic Facts 7.2.5 Network Adapters 7.2.6 Network Adapter Facts 7.2.7 Connecting Ethernet NICs 7.2.8 Install and Connect a Modem 7.2.9 Connect to an Ethernet Network 7.2.10 ExamSim Questions - Section 7.2

7.3 Addressing

7.3.1 Addressing 7.3.2 IP Addressing 7.3.3 Addressing Facts 7.3.4 ExamSim Questions - Section 7.3

7.4 Internet Connectivity

7.4.1 Internet Connectivity 7.4.2 Internet Connectivity Facts 7.4.3 Connect to a DSL Network 7.4.4 Configuring a Dialup Internet Connection 7.4.5 Create a Dialup Internet Connection 7.4.6 ExamSim Questions - Section 7.4

7.5 Firewalls

7.5.1 Firewalls 7.5.2 Configuring Windows Firewall 7.5.3 Firewall Facts 7.5.4 Configure the Windows Firewall 7.5.5 ExamSim Questions - Section 7.5

7.6 Wireless Networking

7.6.1 Wireless 7.6.2 Wireless Networking Facts 7.6.3 Making a Wireless Connection 7.6.4 Create a Wireless Connection 7.6.5 Use WPA Encryption 7.6.6 Wireless Security 7.6.7 Wireless Security Facts 7.6.8 IrDA and Bluetooth Facts 7.6.9 ExamSim Questions - Section 7.6

7.7 Troubleshooting

7.7.1 Network Troubleshooting 7.7.2 Network Troubleshooting Facts 7.7.3 ExamSim Questions - Section 7.7

8.0 Printing (36 questions)

8.1 Printers

8.1.1 Printer Types 8.1.2 Laser Printers 8.1.3 Printer Type Facts 8.1.4 Printer Interfaces 8.1.5 Printer Connection Facts 8.1.6 Printer Characteristics Facts 8.1.7 Choose a Printer 1 8.1.8 Choose a Printer 2 8.1.9 ExamSim Questions - Section 8.1

8.2 Printer Configuration

8.2.1 Printing Configuration 8.2.2 Installing a Local Printer 8.2.3 Printer Configuration Facts 8.2.4 Install a Plug and Play Printer 8.2.5 Manually Install a Printer 8.2.6 Change the Default Printer 8.2.7 Configuring Printer Options 8.2.8 ExamSim Questions - Section 8.2

8.3 Network Printing

8.3.1 Network Printing 8.3.2 Installing a Network Printer 8.3.3 Network Printing Facts 8.3.4 Share a Local Printer 8.3.5 Add a Network Printer 8.3.6 ExamSim Questions - Section 8.3

8.4 Troubleshooting Printing

8.4.1 Troubleshooting Printing 8.4.2 Printing Troubleshooting Facts 8.4.3 ExamSim Questions - Section 8.4

9.0 Portable Devices (28 questions)

9.1 Portable Devices

9.1.1 Portable Devices 9.1.2 Notebook Components 9.1.3 PC Card Facts 9.1.4 Notebook Facts 9.1.5 Notebook Power Facts 9.1.6 Mobile Device Facts 9.1.7 Notebook Communication 9.1.8 Portable Communication Facts 9.1.9 ExamSim Questions - Section 9.1

9.2 Power Management

9.2.1 Portable Power 9.2.2 Configuring Power Settings 9.2.3 Power Management Facts 9.2.4 Configure Power Settings 9.2.5 Exploring Power Schemes 9.2.6 Create a Power Scheme 9.2.7 ExamSim Questions - Section 9.2

9.3 Troubleshooting

9.3.1 Troubleshooting Power 9.3.2 Troubleshooting Video 9.3.3 Troubleshooting Components 9.3.4 Troubleshooting Facts 9.3.5 Maintenance Facts 9.3.6 ExamSim Questions - Section 9.3

10.0 System Management (26 questions)

10.1 System Files

10.1.1 System Files 10.1.2 System File Facts 10.1.3 Windows Boot Process 10.1.4 Registry Components 10.1.5 Managing the Registry 10.1.6 Registry Facts 10.1.7 ExamSim Questions - Section 10.1

10.2 System Restore

10.2.1 System Restore 10.2.2 Using System Restore 10.2.3 System Restore Facts 10.2.4 Create a Restore Point 10.2.5 Restore to a Point in Time 10.2.6 ASR 10.2.7 ASR Facts 10.2.8 ExamSim Questions - Section 10.2

10.3 Backup and Restore

10.3.1 Backup and Restore 10.3.2 Backing Up Data 10.3.3 Restoring Data 10.3.4 Backup and Restore Facts 10.3.5 ExamSim Questions - Section 10.3

10.4 System Updates

10.4.1 Automatic Updates 10.4.2 Using Automatic Updates 10.4.3 System Update Facts 10.4.4 Configure Automatic Updates 10.4.5 ExamSim Questions - Section 10.4

11.0 Security (29 questions)

11.1 Software Security

11.1.1 Malware 11.1.2 Using a Virus Scanner 11.1.3 Software Security Facts 11.1.4 ExamSim Questions - Section 11.1

11.2 Social Engineering

11.2.1 Social Engineering 11.2.2 Social Engineering Facts 11.2.3 ExamSim Questions - Section 11.2

11.3 System Security

11.3.1 Local Security Policy 11.3.2 Configuring Policy Settings 11.3.3 Configure Policies 11.3.4 Configuring Password Policies 11.3.5 Enforce Password Settings 11.3.6 Local Security Policy Facts 11.3.7 Authentication 11.3.8 Authentication Security Facts 11.3.9 ExamSim Questions - Section 11.3

11.4 Physical Security

11.4.1 Physical Security 11.4.2 Physical Security Facts 11.4.3 Setting a Screen Saver Password 11.4.4 Require a Screen Saver Password 11.4.5 Wiping a Disk 11.4.6 Configure BIOS Security 11.4.7 ExamSim Questions - Section 11.4

12.0 Windows Installation (17 questions)

12.1 Installation

12.1.1 Windows Installation 12.1.2 Upgrade Considerations 12.1.3 Installation Facts 12.1.4 Upgrade Facts 12.1.5 Change the Boot Order 12.1.6 Installing XP 12.1.7 ExamSim Questions - Section 12.1

12.2 Post Installation

12.2.1 Activation 12.2.2 Post Installation Facts 12.2.3 Installing Windows Components 12.2.4 Install Windows Components 12.2.5 ExamSim Questions - Section 12.2

13.0 Optimization (24 questions)

13.1 Video Optimization

13.1.1 Video Optimization 13.1.2 Optimizing Video 13.1.3 Video Optimization Facts 13.1.4 Optimize Video Settings 13.1.5 Configure Visual Effects 13.1.6 ExamSim Questions - Section 13.1

13.2 Memory Optimization

13.2.1 Virtual Memory 13.2.2 Optimizing Memory 13.2.3 Virtual Memory Facts 13.2.4 Configure Virtual Memory 13.2.5 ExamSim Questions - Section 13.2

13.3 Disk Optimization

13.3.1 Storage Optimization 13.3.2 Running Disk Cleanup 13.3.3 Use Disk Cleanup 13.3.4 Checking for Disk Errors 13.3.5 Defragmenting a Drive 13.3.6 Disk Optimization Facts 13.3.7 ExamSim Questions - Section 13.3

13.4 Cooling

13.4.1 System Cooling 13.4.2 System Cooling Facts 13.4.3 ExamSim Questions - Section 13.4

14.0 System Recovery (21 questions)

14.1 System Errors and Lockups

14.1.1 Troubleshooting Lockups 14.1.2 Lockup Troubleshooting Facts 14.1.3 Driver Rollback 14.1.4 Roll Back a Driver 14.1.5 Windows Reporting 14.1.6 Windows Reporting Facts 14.1.7 Configure Windows Reporting 14.1.8 ExamSim Questions - Section 14.1

14.2 Startup Errors

14.2.1 Startup Errors 14.2.2 Common Startup Errors 14.2.3 Boot Options 14.2.4 Booting into Safe Mode 14.2.5 Windows Boot Options 14.2.6 ExamSim Questions - Section 14.2

14.3 System Recovery

14.3.1 Recovery Console 14.3.2 Using the Recovery Console 14.3.3 Recovery Console Facts 14.3.4 Parallel Installation 14.3.5 Parallel Installation Facts 14.3.6 Recovery Option Facts 14.3.7 ExamSim Questions - Section 14.3

ExamSim (635 questions)

Preparing for Certification

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A+ IT Technician Outline: (220-602)

Videos: 78 Demonstrations: 66 Simulations: 102 Fact Sheets: 104 Exam Questions: 475 Exams: 62

Contents: 0.0 Introduction (13 questions)

0.1 Course Introduction

0.1.1 A+ Technician

0.2 System Tools

0.2.1 Using Device Manager 0.2.2 Using Task Manager 0.2.3 Using Event Viewer 0.2.4 Using Msconfig 0.2.5 SFC 0.2.6 System Tool Facts 0.2.7 ExamSim Questions - Section 0.2

0.3 Users and Groups

0.3.1 Users and Groups 0.3.2 User and Group Facts 0.3.3 ExamSim Questions - Section 0.3

0.4 Using the Simulator

0.4.1 Selecting and Configuring Devices 0.4.2 Put an Item on the Workbench 0.4.3 Select an Item Based on Its Documentation 0.4.4 Select Item Categories 0.4.5 Install and Uninstall Components 0.4.6 Set Dials and Switches 0.4.7 Installing Cables 0.4.8 Installing a Cabled Device 0.4.9 Add Cabled Components 0.4.10 Using the XP Simulator

1.0 PC Technician (55 questions)

1.1 Protection and Safety

1.1.1 ESD 1.1.2 Protecting Against ESD 1.1.3 ESD Facts 1.1.4 Personal Safety 1.1.5 Safety Measures 1.1.6 Environmental Concerns 1.1.7 Evironmental Facts 1.1.8 ExamSim Questions - Section 1.1

1.2 Professionalism

1.2.1 Professionalism 1.2.2 Professionalism Facts 1.2.3 ExamSim Questions - Section 1.2

1.3 PC Maintenance

1.3.1 PC Maintenance 1.3.2 Cleaning Components 1.3.3 PC Maintenance Facts 1.3.4 PC Toolkit 1.3.5 Tool Facts 1.3.6 ExamSim Questions - Section 1.3

1.4 Troubleshooting Overview

1.4.1 Troubleshooting Process 1.4.2 Troubleshooting Process Facts 1.4.3 ExamSim Questions - Section 1.4

2.0 System Components (33 questions)

2.1 BIOS

2.1.1 BIOS and CMOS 2.1.2 Editing the BIOS 2.1.3 BIOS and CMOS Facts 2.1.4 Find BIOS Settings 2.1.5 Turn on Num Lock 2.1.6 Disable Onboard Devices

2.2 Power Supplies

2.2.1 Power Supply Facts 2.2.2 Changing the Power Supply 2.2.3 Power Supply Installation Facts 2.2.4 Connect Power and Case Cables 2.2.5 Protecting Power 2.2.6 Configuring UPS Settings 2.2.7 Power Protection Facts 2.2.8 ExamSim Questions - Section 2.2

2.3 Motherboards

2.3.1 Installing a Motherboard 2.3.2 Motherboard Installation Facts 2.3.3 Choose a Motherboard 1 2.3.4 Choose a Motherboard 2 2.3.5 Install Header Devices 2.3.6 Configure Motherboard Jumpers 2.3.7 Clear the CMOS

2.4 Processors

2.4.1 CPU Facts 2.4.2 Processor Forms 2.4.3 Installing a Processor 2.4.4 CPU Installation Facts 2.4.5 Choose a Processor 1 2.4.6 Choose a Processor 2 2.4.7 Install a Processor 2.4.8 Install a Heatsink and Fan 2.4.9 ExamSim Questions - Section 2.4

2.5 Memory

2.5.1 Memory Forms 2.5.2 Memory Type Facts 2.5.3 Memory Form Comparison 2.5.4 Installing Memory 2.5.5 Memory Installation Facts 2.5.6 Install SDRAM Memory 2.5.7 Select and Install Memory 2.5.8 Install RDRAM Memory 2.5.9 Select SDRAM Memory 2.5.10 Choose the Correct Memory 2.5.11 Select DDR Memory 2.5.12 Select RDRAM Memory 2.5.13 Disable Memory Tests 2.5.14 ExamSim Questions - Section 2.5

2.6 Expansion Cards

2.6.1 Expansion Buses and Slots 2.6.2 Installing an Expansion Card 2.6.3 Expansion Bus Types 2.6.4 Install an AGP Card 2.6.5 Install an Expansion Card 2.6.6 ExamSim Questions - Section 2.6

2.7 Video

2.7.1 Video Cards 2.7.2 Video Card Facts 2.7.3 Video Interfaces 2.7.4 Select an AGP Card 2.7.5 Upgrade a Video Card 2.7.6 Select a Dual Monitor Video Card 2.7.7 Video Memory Sharing 2.7.8 Shared Video Memory Facts 2.7.9 Increase Shared Video Memory 2.7.10 Set the AGP Aperture 2.7.11 ExamSim Questions - Section 2.7

2.8 Audio

2.8.1 Sound Cards 2.8.2 Sound Card Facts 2.8.3 Sound Card Connectors 2.8.4 Install a Sound Card 2.8.5 Select a Sound Card

2.9 Cooling

2.9.1 System Cooling 2.9.2 System Cooling Facts

3.0 Storage Devices (31 questions)

3.1 Floppy

3.1.1 Floppy Drive Facts 3.1.2 Installing a Floppy Drive 3.1.3 Floppy Installation Facts 3.1.4 Install a Floppy Drive 3.1.5 Install Two Floppy Drives 3.1.6 ExamSim Questions - Section 3.1

3.2 Parallel ATA (IDE)

3.2.1 ATA/IDE Devices 3.2.2 Installing an ATA Device 3.2.3 ATA Installation Facts 3.2.4 Install a PATA Hard Disk 3.2.5 Configure Drive Jumpers 3.2.6 Select a Hard Drive 3.2.7 Install an Ultra ATA Drive 3.2.8 ExamSim Questions - Section 3.2

3.3 Serial ATA

3.3.1 Serial ATA 3.3.2 Installing a Serial ATA Device 3.3.3 Serial ATA Installation Facts 3.3.4 Install SATA Drives 3.3.5 ExamSim Questions - Section 3.3

3.4 SCSI

3.4.1 SCSI 3.4.2 SCSI Standards 3.4.3 SCSI Standards Facts 3.4.4 SCSI Installation Facts 3.4.5 Install a SCSI Adapter and Device 3.4.6 Connect External SCSI Devices 3.4.7 Install an Internal SCSI Device 3.4.8 ExamSim Questions - Section 3.4

3.5 Optical Devices

3.5.1 Optical Drive Facts 3.5.2 Select a CD Drive 3.5.3 Select an Optical Drive 3.5.4 ExamSim Questions - Section 3.5

3.6 Choose a Storage Solution

3.6.1 Storage Device Facts 3.6.2 Select a Hard Drive 1 3.6.3 Select a Hard Drive 2

4.0 File System (37 questions)

4.1 Partitions and Disks

4.1.1 Partitions and Disks 4.1.2 Partition and Volume Facts 4.1.3 Partition and Format a Disk 4.1.4 Create a Primary Partition 4.1.5 Create a Logical Drive 4.1.6 Creating Dynamic Volumes 4.1.7 Create a Simple Volume 4.1.8 ExamSim Questions - Section 4.1

4.2 File Systems

4.2.1 File Systems 4.2.2 File System Facts 4.2.3 Formatting and Converting 4.2.4 Formatting Facts 4.2.5 Format Drives 4.2.6 ExamSim Questions - Section 4.2

4.3 Managing Files

4.3.1 Using the Command Prompt 4.3.2 Managing Files and Directories 4.3.3 File Management Commands 4.3.4 Use Command Help 4.3.5 Manage Directories 4.3.6 Copy Files 4.3.7 ExamSim Questions - Section 4.3

4.4 File Attributes

4.4.1 Attributes 4.4.2 Using Attrib 4.4.3 Attribute Facts 4.4.4 Hide Files 4.4.5 Protect Files 4.4.6 ExamSim Questions - Section 4.4

4.5 Disk Optimization

4.5.1 Storage Optimization 4.5.2 Running Disk Cleanup 4.5.3 Use Disk Cleanup 4.5.4 Checking for Disk Errors 4.5.5 Defragmenting a Drive 4.5.6 Disk Optimization Facts 4.5.7 ExamSim Questions - Section 4.5

5.0 Printing (56 questions)

5.1 Printers and Scanners

5.1.1 Printer Types 5.1.2 Laser Printing Process 5.1.3 Printer Type Facts 5.1.4 Laser Printing Facts 5.1.5 Scanners 5.1.6 Scanner Facts 5.1.7 ExamSim Questions - Section 5.1

5.2 Printer Configuration

5.2.1 Printing Configuration 5.2.2 Installing a Local Printer 5.2.3 Printer Configuration Facts 5.2.4 Install a Plug and Play Printer 5.2.5 Manually Install a Printer 5.2.6 Configuring Printer Options 5.2.7 ExamSim Questions - Section 5.2

5.3 Troubleshooting Printing

5.3.1 Troubleshooting Printing 5.3.2 Printing Troubleshooting Facts 5.3.3 Preventative Maintenance 5.3.4 Preventative Maintenance Facts 5.3.5 ExamSim Questions - Section 5.3

6.0 Networking (101 questions)

6.1 Network Protocols

6.1.1 Protocol Suites 6.1.2 Protocol Suite Facts 6.1.3 TCP/IP Protocols 6.1.4 Domain Name System (DNS) 6.1.5 TCP/IP Protocol Facts 6.1.6 ExamSim Questions - Section 6.1

6.2 TCP/IP Configuration

6.2.1 IP Addressing 6.2.2 Addressing Facts 6.2.3 IP Configuration Parameters 6.2.4 Configuring Host Addressing 6.2.5 IP Configuration Facts 6.2.6 Configure IP Parameters 6.2.7 Configure a Client for DHCP 6.2.8 ExamSim Questions - Section 6.2

6.3 Server Connections

6.3.1 Server Connections 6.3.2 Server Connection Facts 6.3.3 Joining a Windows Domain 6.3.4 Installing NetWare Client Software 6.3.5 Install the MS Novell Client 6.3.6 ExamSim Questions - Section 6.3

6.4 Resource Sharing

6.4.1 Shared Resources 6.4.2 Resource Sharing Details 6.4.3 Resource Sharing Facts 6.4.4 Sharing Folders 6.4.5 Share a Folder 6.4.6 Mapping a Network Drive 6.4.7 Map a Drive 6.4.8 ExamSim Questions - Section 6.4

6.5 Network Printing

6.5.1 Network Printing 6.5.2 Installing a Network Printer 6.5.3 Network Printing Facts 6.5.4 Share a Local Printer 6.5.5 Add a Network Printer 6.5.6 ExamSim Questions - Section 6.5

6.6 Wireless Networking

6.6.1 Wireless 6.6.2 Wireless Networking Facts 6.6.3 Making a Wireless Connection 6.6.4 Create a Wireless Connection 6.6.5 Wireless Security 6.6.6 Wireless Security Facts 6.6.7 Use WPA Encryption 6.6.8 IrDA and Bluetooth Facts 6.6.9 ExamSim Questions - Section 6.6

6.7 Internet Connectivity

6.7.1 Internet Connectivity 6.7.2 Internet Connectivity Facts 6.7.3 Configuring a Dialup Internet Connection 6.7.4 Create a Dialup Internet Connection 6.7.5 ExamSim Questions - Section 6.7

6.8 Troubleshooting Tools

6.8.1 Troubleshooting Tools 6.8.2 Using Ipconfig 6.8.3 Find Configuration Information 1 6.8.4 Find Configuration Information 2 6.8.5 Using Ping and Tracert 6.8.6 Find Path Information 6.8.7 Using Nslookup 6.8.8 TCP/IP Utilities 6.8.9 ExamSim Questions - Section 6.8

6.9 Troubleshooting

6.9.1 Network Troubleshooting 6.9.2 Troubleshooting Facts 6.9.3 Troubleshoot IP Configuration Problems 6.9.4 Troubleshoot Network Communication 1 6.9.5 Troubleshoot Network Communication 2 6.9.6 Troubleshoot Network Communication 3 6.9.7 ExamSim Questions - Section 6.9

7.0 Portable Devices (30 questions)

7.1 Portable Devices

7.1.1 Notebook Facts 7.1.2 Notebook Components 7.1.3 Notebook Power 7.1.4 Notebook Power Facts 7.1.5 PC Card Types 7.1.6 Laptop Communication 7.1.7 Portable Communication Facts 7.1.8 ExamSim Questions - Section 7.1

7.2 Upgrade and Repair

7.2.1 Changing a Notebook Hard Disk 7.2.2 Adding Notebook Memory 7.2.3 Changing a Notebook Keyboard 7.2.4 LCD Components 7.2.5 Notebook Upgrade and Repair Facts 7.2.6 ExamSim Questions - Section 7.2

7.3 Troubleshooting

7.3.1 Troubleshooting Portable Power 7.3.2 Troubleshooting Portable Video 7.3.3 Troubleshooting Portable Components 7.3.4 Troubleshooting Facts 7.3.5 ExamSim Questions - Section 7.3

8.0 Security (33 questions)

8.1 Resource Security

8.1.1 NTFS Pemissions 8.1.2 Configuring NTFS Permissions 8.1.3 NTFS Permission Facts 8.1.4 Configure NTFS Permissions 1 8.1.5 Configure NTFS Permissions 2 8.1.6 Share Permissions 8.1.7 Configure Shared Folder Permissions 8.1.8 Printer Permissions 8.1.9 Configure Printer Permissions 8.1.10 ExamSim Questions - Section 8.1

8.2 System Security

8.2.1 Local Security Policy 8.2.2 Configuring Policy Settings 8.2.3 Configure Policies 8.2.4 Configuring Password Policies 8.2.5 Enforce Password Settings 8.2.6 Local Security Policy Facts 8.2.7 Authentication 8.2.8 Authentication Security Facts 8.2.9 ExamSim Questions - Section 8.2

8.3 Auditing

8.3.1 Configuring Auditing 8.3.2 Auditing Facts 8.3.3 Enable Auditing 8.3.4 ExamSim Questions - Section 8.3

8.4 Firewalls

8.4.1 Firewalls 8.4.2 Configuring Windows Firewall 8.4.3 Firewall Facts 8.4.4 Configure the Windows Firewall 8.4.5 ExamSim Questions - Section 8.4

8.5 Internet Explorer Security

8.5.1 Configuring IE Options 8.5.2 IE Settings Facts 8.5.3 Add a Trusted Site 8.5.4 Add a Restricted Site 8.5.5 Customize Zone Settings 8.5.6 Change the Cookie Level 8.5.7 Customize Cookie Handling 8.5.8 Configure Browser Security 8.5.9 Configuring Proxy Server Settings 8.5.10 Use a Proxy Server

8.6 Social Engineering

8.6.1 Social Engineering 8.6.2 Social Engineering Facts 8.6.3 ExamSim Questions - Section 8.6

8.7 Troubleshooting

8.7.1 Troubleshooting Security 8.7.2 Security Troubleshooting Facts 8.7.3 ExamSim Questions - Section 8.7

9.0 System Management (29 questions)

9.1 System Files

9.1.1 System Files 9.1.2 System File Facts 9.1.3 Windows Boot Process 9.1.4 Registry Components 9.1.5 Managing the Registry 9.1.6 Registry Facts 9.1.7 ExamSim Questions - Section 9.1

9.2 Remote Management

9.2.1 Remote Desktop 9.2.2 Using Remote Desktop 9.2.3 Remote Desktop Facts 9.2.4 Enable Remote Desktop 9.2.5 Remote Assistance 9.2.6 Remote Assistance Facts 9.2.7 ExamSim Questions - Section 9.2

9.3 System Updates

9.3.1 Automatic Updates 9.3.2 Using Automatic Updates 9.3.3 System Update Facts 9.3.4 Configure Automatic Updates 9.3.5 Flashing the BIOS 9.3.6 Flashing the BIOS Facts 9.3.7 ExamSim Questions - Section 9.3

9.4 System Restore

9.4.1 System Restore 9.4.2 Using System Restore 9.4.3 System Restore Facts 9.4.4 Create a Restore Point 9.4.5 Restore to a Point in Time 9.4.6 ASR 9.4.7 ASR Facts 9.4.8 ExamSim Questions - Section 9.4

9.5 Backup and Restore

9.5.1 Backup and Restore 9.5.2 Backing Up Data 9.5.3 Restoring Data 9.5.4 Backup and Restore Facts 9.5.5 ExamSim Questions - Section 9.5

10.0 Troubleshooting (49 questions)

10.1 System Components

10.1.1 Troubleshooting the CPU 10.1.2 Processor Troubleshooting Facts 10.1.3 Troubleshooting Memory 10.1.4 Testing Memory 10.1.5 Memory Troubleshooting Facts 10.1.6 Virtual Memory 10.1.7 Optimizing Memory 10.1.8 Virtual Memory Facts 10.1.9 Configure Virtual Memory 10.1.10 ExamSim Questions - Section 10.1

10.2 Storage Devices

10.2.1 Troubleshooting Hard Disks 10.2.2 Storage Troubleshooting Facts 10.2.3 Floppy Drive Troubleshooting Facts 10.2.4 Sector Translation Facts 10.2.5 ExamSim Questions - Section 10.2

10.3 Expansion Devices

10.3.1 Troubleshooting Expansion Cards 10.3.2 Expansion Card Troubleshooting Facts 10.3.3 Video Troubleshooting Facts 10.3.4 Audio Troubleshooting Facts 10.3.5 ExamSim Questions - Section 10.3

10.4 Applications

10.4.1 Application Errors 10.4.2 Windows Reporting 10.4.3 Application Troubleshooting Facts 10.4.4 Configure Windows Reporting 10.4.5 ExamSim Questions - Section 10.4

10.5 System and Startup Errors

10.5.1 Troubleshooting Lockups 10.5.2 Lockup Troubleshooting Facts 10.5.3 Driver Rollback 10.5.4 Roll Back a Driver 10.5.5 Startup Errors 10.5.6 Common Startup Errors 10.5.7 Boot Options 10.5.8 Booting into Safe Mode 10.5.9 Windows Boot Options 10.5.10 ExamSim Questions - Section 10.5

10.6 System Recovery

10.6.1 Recovery Console 10.6.2 Using the Recovery Console 10.6.3 Recovery Console Facts 10.6.4 Recovery Partition 10.6.5 Parallel Installation 10.6.6 Recovery Option Facts 10.6.7 ExamSim Questions - Section 10.6

ExamSim (475 questions)

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